// MTB SUSPENSION SERVICE

Your chassis is our passion

// SERVICE

Quality you can rely on

Suspension forks and shock absorbers are exposed to extreme stress - bumps, jumps and dirt take a significant toll on the components. Wear and tear cannot be avoided: Porous seals, dirty oil with reduced lubricity and leaky air chambers are common problems. These impairments not only affect the function, but also endanger your safety and the driving dynamics of your bike. If these problems remain undetected and uncorrected, expensive consequential damage can occur, which significantly shortens the lifespan of your components. Regular servicing ensures that your chassis remains in top condition.

// REPAIR

Full function, through precision

Intensive use and external influences leave marks on your chassis and can lead to damage that impairs functionality and endangers your safety. To prevent this, we check and measure all components with the utmost care to ensure the maximum reliability and longevity of your suspension elements. From error analysis to repair, we rely on precision and high-quality spare parts - for a sustainable solution that you can rely on. With our expertise, we bring suspension forks, shock absorbers and Vario seats back to peak performance.

// TUNING

More performance, more personality

A perfectly tuned chassis makes the crucial difference, whether you are on the race track, on the trail or in everyday life. We offer you tailor-made solutions that are precisely tailored to your driving style, your weight and your areas of use. Thanks to the latest measuring and testing technology and our many years of experience, we modify your chassis so that it offers you maximum performance, full control and the highest level of safety. Individual adjustment of the damping characteristic curve, installation of tuning parts such as tuning pistons, double air chamber systems, etc. make it possible to optimize the performance and durability of your chassis.

// Maintenance intervals

When should a service be performed?

To ensure full functionality and maximum safety, your bike's chassis should be serviced at regular intervals.

area of ​​operation
in hours
in kilometers
DOWNHILL
100h
2500km
ENDURO
150h
3000km
CROSS COUNTRY
200 hours
5000km
EVERYDAY / TOUR
300 hours
6000km

This information is a guideline, as the intervals between services depend heavily on the riding style, the area of ​​use and the environmental influences (e.g. dirt, water, temperature, sunlight). With intensive use and racing, the maintenance intervals for the suspension fork and shock absorber should be individually adjusted or shortened. The manufacturers FOX and ROCK SHOX recommend a service between 125-200 hours and at least once a year.

// Perfomance

Service with passion

Short processing time - no waiting time - no appointment - for suspension forks and shock absorbers in top form

entrance examination

As soon as your package arrives, we will carefully check your spring elements for functionality and condition.

dismantling

During disassembly, we carefully check each component for wear and possible damage.

cleaning

All components are cleaned thoroughly and gently to remove dirt and deposits.

wearing parts

Seals, wipers and various small parts are carefully replaced with materials of the highest quality.

lubricants

For maximum performance, we only use high-quality oils and high-performance lubricants from leading manufacturers.

assembly

During assembly, we attach great importance to professional execution in order to ensure the maximum performance and safety of your components.

functional test

We adjust your chassis precisely and check it thoroughly to ensure optimal function.
// SUSPENSION SERVICE

With us, your chassis is in the best hands

We offer high-quality suspension service for all leading brands. Whether it's a bicycle or a motorcycle, we know your suspension elements down to the last detail.

SWIFT Suspension
in numbers
3,500+
services per year
18,000+
Satisfied customers
15+
Years
Experience
// How it works

service processing

Individual advice, professional execution and short delivery times are our key to efficient and customer-oriented service processing.

Step 1

Book a service

Book your service directly online: Choose your vehicle, the appropriate service and the desired tuning and experience maximum price transparency and the simplest processing.

Step 2

shipping of components

Pack your components securely and send them to us. We will inform you about every step from the receipt of your package, through the processing status, to completion.

Step 3

editing

Our service team will ensure that your components are processed quickly and professionally. Returns will be sent reliably and safely directly to your desired address.

// FAQ

Frequently asked questions, clear answers

Here you will find clear and understandable answers to frequently asked questions about our service.

How does the service request work?

Fast, easy and yet individual. Our service request guides you step by step through simple selection options to the individual service. With our service you can flexibly combine suitable accessories and individual tuning options. If you have any questions, our team is always available to provide you with expert assistance and personal advice - experience maximum price transparency and simple processing.

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What should I consider before the service?

Your suspension elements should be cleaned at least roughly before shipping to ensure a smooth service. Accessories such as thru axles, triple clamps and shock bushings can be sent along so that we can check them for wear or defects. Fork quick bleeders, fork protectors, mud flaps, speed sensors, etc. should be removed before service.
You can leave the settings of your components unchanged – we carefully note down every detail and provide you with detailed documentation after the service has been completed.

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How long does a service take?

The processing time depends on the workshop workload and can vary. You can always find the current processing time on the homepage or in your service product. In addition, there is the shipping time, which is outside of our control but is usually 1-3 days. Express shipping is possible for a fee. For particularly urgent cases, we also offer express processing within 24 hours for an additional charge.

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When does it take longer?

In the event of increased workload, defective components, the procurement of tuning and replacement parts, time-consuming measurement work (such as dyno tests) or coating processes, the regular processing time may be extended. Of course, we will inform you in good time and keep you up to date throughout the entire process.

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What happens if there is a defect?

If a defect is found in your component, we will inform you immediately. Our team will create a detailed error analysis and provide you with a transparent overview of the necessary and possible repair measures. We will explain exactly which components are affected, what work needs to be carried out and what the costs will be. We will only start the repair after you have given your approval.

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SWIFT Suspension

customer service

Contact us